Privacy Policy

Effective Date: 11/01/2025

Illuminate ABA respects your privacy and is committed to protecting the personal and health information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or engage our services.

1. Information We Collect

We collect information in the following ways:

A. Information you provide directly:

• Contact details (name, email, phone number, address) submitted through forms, email inquiries, or consultation requests.
• Information shared for scheduling, intake, or service registration purposes.
• Health or behavioral information provided as part of service delivery or initial assessment (covered under HIPAA).

B. Information collected automatically:

• Website usage data such as IP address, browser type, device information, and pages visited.
• Cookies and analytics tools (e.g., Google Analytics) may track general website activity to improve user experience.

2. How We Use Your Information

We use collected information to:

• Respond to your inquiries and schedule services.
• Provide behavioral services and administrative support.
• Improve our website, services, and communication.
• Send appointment reminders, updates, or practice announcements (you can opt out anytime).
• Comply with legal and ethical requirements, including HIPAA obligations.

NOTE: We do not sell or rent your personal information.

3. Data Sharing

We may share information with:

• Service partners (e.g., scheduling software, billing vendors) that assist in daily operations.
• Legal or regulatory authorities when required to comply with law or protect safety.
• Authorized third parties only with your written consent.

NOTE: All third-party partners are required to maintain the same confidentiality standards we uphold.

4. Data Security

We implement appropriate administrative, technical, and physical measures to safeguard your data from unauthorized access or misuse. While no online system is completely secure, we continually monitor and update our security practices to minimize risks.

5. Cookies and Online Tracking

Our website may use cookies or similar technologies to enhance browsing experience, analyze usage, and personalize content. You can adjust your browser settings to block or delete cookies, but doing so may affect site functionality.

6. Links to Other Websites

Our website may include links to third-party websites for convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before submitting personal information.

7. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information.
• Request that we delete certain information, when permitted by law.
• Opt out of promotional communications.

8. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.” Continued use of our site after changes constitutes your acceptance of the revised policy.

9. Your Acceptance of These Terms

By using this Site, you indicate your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.